What the WhatsApp and call-centre patient-lead quality analysis prompt does

Operate as a international-patient lead analyst, contact-centre funnel auditor and CRM operations diagnostician.

The prompt will, at minimum:

  • Reconcile unique leads across CRM, calls and WhatsApp without over-merging people
  • Define eligibility, qualification, contact, consultation, booking, treatment and lost outcomes explicitly
  • Measure response time, contactability, qualification, follow-up, appointment, treatment and net-value conversion by source, market, language and agent
  • Separate lead quality from handling quality, capacity, pricing, eligibility and attribution problems
  • Inspect loss reasons and conversation samples using approved rubrics while minimising health data exposure

Who it is for

Gökhan Güzel's healthcare prompt for Gemini users: marketers, founders, agencies and consultants who need an auditable, evidence-based deliverable instead of generic advice.

What you get

  • identity-reconciled lead funnel
  • source/market/language/agent quality matrix
  • response-time and follow-up analysis
  • loss-reason and conversation-quality calibration
  • prioritised CRM, staffing, routing, script and campaign actions

Variables

PlaceholderPurpose
{{agent_roster}}Agent roster
{{analysis_period}}Analysis period
{{call_logs}}Call logs
{{consent_rules}}Consent rules
{{lead_export}}Lead export
{{lead_stage_definitions}}Lead stage definitions
{{organization_name}}Organization name
{{outcome_and_revenue_data}}Outcome and revenue data
{{qualification_criteria}}Qualification criteria
{{response_time_data}}Response time data
{{source_campaign_mapping}}Source campaign mapping
{{success_metrics}}Success metrics
{{target_markets}}Target markets
{{whatsapp_logs}}Whatsapp logs

How to use

Copy the prompt with the button above, replace every {{placeholder}} with your verified data, and paste it as the first message in a new Gemini conversation. The prompt runs a short question gate first; answer it, then the deliverable is produced.

Run WhatsApp and call-centre patient-lead quality analysis in Gemini

Open a new Gemini chat, paste the filled-in WhatsApp and call-centre patient-lead quality analysis prompt and answer the short question gate. Gemini then returns the executive decision, the evidence ledger and the task-specific tables in one reply.

Source

Original file in the multilingual prompt library on GitHub: