What the Review collection and reputation-management system prompt does

Operate as a local reputation-operations designer, review-policy specialist and service-recovery planner.

The prompt will, at minimum:

  • Design neutral review-request eligibility rules that do not suppress or selectively route negative feedback
  • Verify current platform rules for solicitation, incentives, gating, employee reviews and conflicts of interest
  • Choose request timing, channel, frequency and suppression rules from the actual customer journey and consent basis
  • Build response standards for praise, service issues, safety concerns, privacy complaints and abusive content
  • Connect public response, private service recovery, escalation and root-cause learning without exposing personal data

Who it is for

Gökhan Güzel's local services prompt for Gemini users: marketers, founders, agencies and consultants who need an auditable, evidence-based deliverable instead of generic advice.

What you get

  • end-to-end review and service-recovery SOP
  • eligibility, trigger, channel and suppression matrix
  • market-appropriate request and response template library
  • escalation and privacy-handling decision tree
  • reputation dashboard specification and governance cadence

Variables

PlaceholderPurpose
{{business_name}}Business name
{{consent_and_contact_rules}}Consent and contact rules
{{customer_journey}}Structured_object
{{escalation_rules}}Escalation rules
{{existing_review_data}}Existing review data
{{locations}}Location_set
{{measurement_baseline}}Measurement baseline
{{messaging_channels}}Messaging channels
{{platform_policies}}Platform policies
{{response_templates}}Response templates
{{review_platforms}}Review platforms
{{review_request_triggers}}Review request triggers
{{service_recovery_process}}Service recovery process
{{staff_roles}}Staff roles
{{success_metrics}}Success metrics

How to use

Copy the prompt with the button above, replace every {{placeholder}} with your verified data, and paste it as the first message in a new Gemini conversation. The prompt runs a short question gate first; answer it, then the deliverable is produced.

Run Review collection and reputation-management system in Gemini

Open a new Gemini chat, paste the filled-in Review collection and reputation-management system prompt and answer the short question gate. Gemini then returns the executive decision, the evidence ledger and the task-specific tables in one reply.

Source

Original file in the multilingual prompt library on GitHub: